Technical support

We offer Technical support by telephone in office time. Call to (+34) 876 013 826  to speak to an EBERS engineer. In case you prefer contacting us by email, please write you enquiries to our service and support department.

EBERS aims to help our customer to develop their tissue engineering experiments. For this purpose, we offer a custom development service for new culture chambers and accessories.

Our multidisciplinary team, which counts on engineers, mathematicians and biologists provides us of a wide view of the tissue engineering field, and help us to give our customers a service adequate to their needs.

Warranty information

EBERS products are covered by a warranty which includes

  • TEB series (mechanical, electrical and software): 2 years
  • TC-3 series (mechanical, electrical and software): 2 years
  • Culture chambers: 2 years
  • Third Party Products: Manufacturer's Warranty

Replacement

Consult us in order to receive a replacement component in case of breaking or degeneration of any of our small-size accessories.

  • Frequently Asked Questions +

    Here you will find some of the most frequently asked questions about the TC-3 bioreactor and its chambers. Read More
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